Pinkfong Plus subscriptions and single purchase cannot be canceled or refunded after 7 days of purchase, but the payment by minors without the consent of a legal representative can be canceled. (Certain cases are excluded)
• If you paid on Google Play:
Please contact us at the address below with your Pinkfong account and Google Play account.
▶︎ E-mail : cs@pinkfong.com
▶︎ Pinkfong Plus/App Customer Support Page "Contact Us"
• If you paid on the Apple app store:
Only Apple app store has the right to cancel an app payment. Please contact the Apple app store customer support directly.
• If you paid on the Amazon app store:
Only the Amazon app store has the right to cancel an app payment. Please contact the Amazon app store customer support directly.