FAQ
- [About Subscriptions] What is the difference between Single Purchase and Pinkfong Plus Subscription?
- [About Subscriptions] I have a voucher, where do I redeem it?
- [About Subscriptions] I'd like to check my current Subscription Plan.
- [About Subscriptions] Can I change my subscription type?
- [About Subscriptions] Can I use it on other devices?
- [Payment/Cancellation/Refund] My payment is not processed.
- [Payment/Cancellation/Refund] I'd like to cancel my subscription starting with the next recurring payment.
- [Payment/Cancellation/Refund] I want to end my membership immediately and get a refund.
- [Using apps] I'm subscribed to Pinkfong Plus, but I'm not allowed to use all apps.
- [Using apps] I'm logged in from another device, but the paid content is still locked.
- [Using apps] Videos or contents are not playing.
- [Using apps] I don't have any purchase history.
- [Using apps] I want to use the app offline.
- [Using apps] I'm still seeing ads after making payment.
- [Using apps] I have an iOS device and there is no sound in the app.
- [Other] I'd like to delete my Pinkfong account.